How to Turn Off Conversation View in Gmail on iPhone, iPad or Android


By default Gmail groups together emails that are in the same chain. This can make it incredibly difficult to find a specific email in a conversation thread. Thankfully, you can easily turn off the conversation view feature to ungroup those emails. In this article I’ll show you how to turn off conversation view in the Gmail mobile app. Examples of all instructions in the steps can be seen in the YouTube video below.

YouTube player

Steps to Turn Off Conversation View in Gmail on iPhone, iPad or Android

  1. Tap the “Menu” icon to open a menu.
  2. Scroll down to the bottom of this menu, and then tap “Settings.”
  3. Tap the Google account at the top of the screen where you want to turn off the threaded conversation view in the associated Gmail account.
  4. Scroll down this menu and then tap the toggle next to Conversation View. A message will be displayed letting you know that Conversation View has been turned off, and that if you want to change it going forward you can do that through your account settings.

5 Reasons to Turn Off Conversation View in Gmail on iPhone, iPad or Android

1. Improved Email Sorting

Turning off conversation view helps separate emails individually. This makes it easier to organize your inbox. Each email stands alone, avoiding the mix-up of threaded conversations. It’s especially useful for those who prefer a linear sorting method. You can spot important emails quicker without scrolling through threads. This setup mirrors traditional email systems, which some users find more intuitive. It’s great for people who handle a high volume of diverse communications.

2. Easier Email Tracking

With conversation view off, tracking specific emails becomes simpler. In conversation mode, replies can bury an initial email deep in a thread. This setup ensures that each email appears as its own entry. It’s ideal for tasks requiring careful monitoring of email sequences, such as client interactions or project updates. You won’t miss critical follow-ups or updates that might slip through in a busy thread. It’s a game-changer for professionals who rely on precision and detailed chronological records.

3. Enhanced Privacy and Clarity

When conversation view is disabled, each email is viewed in isolation. This can increase privacy by reducing the chance of showing unrelated emails. It’s crucial when you’re in a public place or screen-sharing during virtual meetings. No more accidental glimpses of sensitive information! Plus, it clarifies which message you are responding to. This prevents the confusion that sometimes occurs in lengthy email threads where multiple subjects might get tangled.

4. Control Over Email Response

Disabling conversation view puts you in control of how you respond to emails. In a thread, it’s easy to reply to the entire conversation rather than a specific message. With individual emails, you choose exactly whom to reply to. This is particularly advantageous in professional settings where clear, directed responses are necessary. It minimizes the risk of sending information to the wrong person. This method is straightforward and keeps communication clean and targeted.

5. Performance Issues

For some users, particularly those with older devices or slower internet connections, turning off conversation view can improve the app’s performance. Threads with multiple emails and attachments can slow down the app. Viewing emails individually can help the app run smoother and load faster. This is vital for those who need quick access to their emails on the go. It reduces lag and enhances the overall user experience, ensuring efficiency in email management.

About Max

Max has nearly 20 years of experience working in IT across three different industries in project management and management capacities: publishing, telecommunications and healthcare. He holds the following degrees and certifications: BS Communications, MA Communications, MBA and Project Management Professional (PMP). His tutorial-focused YouTube channel earned more than 100,000 subscribers in its first four years, and currently has more than 160,000 subscribers, 110,000,000 video views and an insane 2.4 million hours of watch time. Max enjoys learning new technology, reading and collecting comic books, listening to audiobooks and playing video games.

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