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How to Reset Your Forgot Epic Games Parental PIN

Introduction

Setting up the Epic Games parental control PIN on a child account is a great way to let your child play their favorite Epic Games games, like Fortnite, Rocket League and Fall Guys, but ensuring they can’t talk or chat with strangers, friend people you don’t know, and much more. However, if you’re child wants to add a friend that you approve of, or if they are getting older and you want to relax some of the parental controls restrictions, you’re gonna need to enter your existing PIN code in order to do that. And if you forgot it, don’t panic. Resetting your Epic Games parental control PIN code is relatively easy.

Some of the images associated with the steps are included inline below. All images associated with these steps can be seen in the embedded YouTube video. Also, please note that you’re not able to leave a comment directly on this article. If you have a question or feedback, please leave it on the YouTube video.

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Steps to Reset Your Forgot Epic Games Parental PIN

  1. Open up a web browser, navigate to www.EpicGames.com, and then log in to the Epic Games account you want to reset your forgotten Epic Games parental control PIN for. You’ll land on your Epic Games home screen.
  2. Click your Epic Games account name at the top of the screen to open a menu, and then click “Account” in this menu. You’ll land on the Epic Games account screen. Account Settings will be selected in the menu on the left side of the screen by default.
Navigate to EpicGames.com, click your account name to open a menu, and then click Account.
  1. Find Account Information on the right side of the screen, and then find Parent or Guardian Email Address in that section. Make a note of the email address in this section, as this is the email address you’ll receive the email to reset your forgotten Epic Games parent PIN code.
Find Account Information on the right side of the screen, and then find Parent or Guardian Email Address in that section. Make a note of the email address in this section.
  1. Click “Parent Controls” in the menu on the left side of the screen. The prompt for your Epic Games parent PIN is shown on the right side of the screen.
Click Parental Controls.
  1. Click “Forgot Your PIN.”
Click Forgot Your PIN.

A window appears prompting you to confirm that you want to reset your parental controls PIN. Click “Confirm” in this window. The window closes, and a note appears letting you know that you’ve been sent an email to reset your parental controls PIN.

The window closes, and a note appears letting you know that you've been sent an email to reset your parental controls PIN.
  1. Open the email account that was set up as the parent or guardian email associated with this Epic Games child account. Find and open the email account from Epic Games with a subject line that reads “Parental Controls PIN Reset Instructions for Epic Games Account.”
  2. Click “Reset Your PIN” in the body of this email message. You’ll be routed back to your Epic Games account, where you’ll now see a window prompting you to change your parental controls PIN.
Click Reset Your PIN in the body of the email message.
  1. Enter what you want to be your new Epic Games parental control PIN, and then click “Change PIN.” You’ll see a note that your Epic Games parental control PIN has successfully been changed.
Enter what you want to be your new Epic Games parental control PIN, and then click Change PIN.
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About Max

Max has nearly 20 years of experience working in IT across three different industries in project management and management capacities: publishing, telecommunications and healthcare. He holds the following degrees and certifications: BS Communications, MA Communications, MBA and Project Management Professional (PMP). His tutorial-focused YouTube channel earned more than 100,000 subscribers in its first four years, and currently has more than 160,000 subscribers, 110,000,000 video views and an insane 2.4 million hours of watch time. Max enjoys learning new technology, reading and collecting comic books, listening to audiobooks and playing video games.

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