How to Reset Netflix Password

Introduction

If you forgot your Netflix password have no fear. You have multiple options for recovering a lost Netflix password. Using the email address or phone number associated with your account, you can choose to reset your Netflix password through either a phone call, text message, or email. In this video, I’ll walk you through how to reset your forgotten Netflix password using the email and text message methods. Examples of all instructions in the steps can be seen in both the YouTube video above and the image collection located beneath the steps.

YouTube player

Steps to Reset Netflix Password Using Email

  1. Open a web browser and navigate to Netflix.com.
  2. Click “Sign In” in the upper right corner of the screen. The Netflix Sign In screen appears.
  3. Click “Need Help?” beneath the Sign In button. A Forgot Email or Password window appears.
  4. Choose “Email” as the method to reset your forgotten Netflix password, and then enter the email address associated with your Netflix account as the location to receive your Netflix password reset instructions. Click “Email Me” after entering the required information. An Email Sent window appears on the screen, prompting you to check your email inbox.
  5. Open the email account you had the Netflix password reset instructions sent to, and locate the email from Netflix with a subject of Complete Your Password Reset Request. If you don’t see this email, check your junk or spam folders. If you’re still not finding an email, make sure you used the email address associated with your Netflix account.
  6. Click the “Reset Password” button in the body of the email. The Netflix Change Password screen appears.
  7. Enter the new password you want to use for your Netflix account in both the New Password and Confirm New Password fields. The only requirement for your Netflix password is that it be between four and 60 characters. Click “Save” after entering your new Netflix password in both fields. You’ll be taken to your Netflix Account screen, where a message appears across the top of the screen informing you that your Netflix password has successfully been changed. Examples of all instructions in the steps can be seen in the YouTube video below.

Steps to Reset Netflix Password Using a Text Message

  1. Open a web browser and navigate to Netflix.com.
  2. Click “Sign In” in the upper right corner of the screen. The Netflix Sign In screen appears.
  3. Click “Need Help?” beneath the Sign In button. A Forgot Email or Password window appears.
  4. Choose “Text Message,” and then enter the phone number associated with your Netflix account to have the verification code sent to that number. Click “Text Me” after entering the required information. A Code Sent window appears on the screen, instructing you to enter the verification code texted to your phone.
  5. Enter the verification code you received, and then click “Verify.” The Change Password screen appears.
  6. Enter the new password you want to use for your Netflix account in both the New Password and Confirm New Password fields. The only requirement for your Netflix password is that it be between four and 60 characters. Click “Save” after entering your new Netflix password in both fields. You’ll be taken to your Netflix Account screen, where a message appears across the top of the screen informing you that your Netflix password has successfully been changed.

5 Reasons to Reset Your Netflix Password

1. Suspected Account Breach

One top reason to reset your Netflix password is a suspected account breach. If you notice unusual activity, like unexpected profile changes or unrecognized streaming history, it’s a red flag. This could mean someone has gained unauthorized access to your account. Cybersecurity should never be taken lightly. Resetting your password stops hackers in their tracks. It also prevents them from messing with your billing information. Quick action can save you from a lot of trouble. Make your new password unique and complex. This will fortify your account against future attacks.

2. Forgotten Password

Forgetting passwords is common, especially with the multitude of accounts we manage daily. If you can’t remember your Netflix password, a reset is inevitable. This ensures you can regain access quickly. Without access, you miss out on your favorite shows and movies. Resetting your password can be a fresh start to create a more memorable one. Perhaps consider a passphrase that’s both secure and easy to remember. This can involve a mix of letters, numbers, and symbols. After resetting, keep your new password stored securely, maybe in a password manager.

3. Multiple Devices Logged In

Sometimes, you end up logging into Netflix from multiple devices or locations. Maybe it’s a hotel TV, a friend’s laptop, or a new phone. Over time, you might not even remember all the devices where you’re logged in. Resetting your password ensures that your account is accessed only from devices you currently use. This is crucial for maintaining control over your account. It also helps keep your personal recommendations and watchlist intact. After the reset, only log in on devices you trust. This keeps your account clean and secure.

4. Receive Recommendations That Reflect Your Taste

Your Netflix recommendations should reflect your personal tastes. If friends or family use your profile, they might skew your recommendations. Suddenly, you’re seeing suggestions that don’t match your interests. This can be frustrating. Resetting your password and then logging out of all devices helps. It gives you a chance to set up individual profiles. This way, everyone gets recommendations suited to their own taste. It enhances the viewing experience. Plus, it keeps your watch history more accurate.

5. Update Security Settings

Tech evolves, and so do security practices. Updating your Netflix password periodically is good practice. It’s part of maintaining a robust online presence. Even if there’s no immediate threat, changing your password can preempt potential issues. It’s like getting a health check-up but for your digital security. An updated password can include new security features like two-factor authentication. This adds an extra layer of protection. It’s a small step, but it goes a long way in protecting your account.

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About Max

Max has nearly 20 years of experience working in IT across three different industries in project management and management capacities: publishing, telecommunications and healthcare. He holds the following degrees and certifications: BS Communications, MA Communications, MBA and Project Management Professional (PMP). His tutorial-focused YouTube channel earned more than 100,000 subscribers in its first four years, and currently has more than 160,000 subscribers, 110,000,000 video views and an insane 2.4 million hours of watch time. Max enjoys learning new technology, reading and collecting comic books, listening to audiobooks and playing video games.

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