Introduction
While the Oculus Quest 2 is an awesome virtual reality device, it’s not immune to software hiccups that can cause problems. If you’re experiencing problems on your Quest device and you’ve exhausted all of the options you can think of to address the issue, your final troubleshooting option should be to reset your Oculus Quest 2 to its default factory settings. To be clear, resetting your Quest 2 will remove your account information, and all downloaded games and content. In this video I’ll show you how to reset your device using both the Oculus app on your iPhone, iPad or Android device, and using just the Oculus Quest 2 headset.
Some of the images associated with the steps are included inline below. All images associated with these steps can be seen in the embedded YouTube video. Also, please note that you’re not able to leave a comment directly on this article. If you have a question or feedback, please leave it on the YouTube video.
Steps to Factory Reset Oculus Quest 2 Using Oculus App
- Make sure your Oculus Quest 2 is powered on.
- Launch the Oculus app on your iPhone, iPad or Android device that is paired with your Oculus Quest 2. You’ll land on your Oculus home screen.
- Tap the “Menu” icon in the row of options along the bottom of the screen.
- Tap “Devices” in the top part of this screen. The Device screen opens. If you own multiple Oculus devices, make sure the device you want to factory reset is selected in the drop-down menu at the top of this screen.
- Scroll down to the bottom of this screen to the Headset Settings menu, and then tap “Advanced Settings.”
- Tap “Factory Reset” in this menu. A window pops up warning you that factory resetting your Oculus Quest 2 will remove your account information, and all downloaded games and content.
- Tap “Reset.” Your Oculus Quest 2 will automatically be wiped and restored to its default factory settings, and as a result will be removed from your list of devices in the Oculus app.
Steps to Factory Reset Oculus Quest 2 Using Oculus Headset
- Make sure your Oculus Quest 2 is powered off. If your device is already powered on and you press the button combination in the next step the screen you initiate the factory reset from won’t load.
- Put on the Oculus Quest 2, and then press and hold down both the “Power” and “Volume Down” buttons at the same time until you see your Oculus Quest 2 start to power on. The device will load to the USB Update Mode screen.
- Press the “Volume Down” button to highlight Factory Reset, and then press the “Power” button. The next screen asks if you’re sure you want to factory reset your Oculus Quest 2, and warns you that a factory reset will delete all of the data on your device and cannot be reversed.
- Use the volume buttons to highlight “Yes, erase and factory reset,” and then press the “Power” button. Your Oculus Quest 2 will automatically be wiped and restored to its default factory settings.
Reasons to Factory Reset Oculus Quest 2
1. Fixing Technical Issues
A factory reset can solve numerous software problems that prevent the Oculus Quest 2 from working properly. If the device crashes frequently or experiences other technical issues, a factory reset can help. Clearing the device’s memory and returning it to its original settings can resolve these problems. By performing a factory reset, you can get the Oculus Quest 2 back to its optimal performance.
2. Improving Performance
The Oculus Quest 2 can slow down over time as you install more apps and use more memory. A factory reset can help by freeing up space and clearing out any unnecessary data. This will result in improved device performance, faster loading times and a better overall user experience. Regular factory resets can keep your device running smoothly for a longer time.
3. Selling or Transferring Ownership
Before selling or transferring ownership of your Oculus Quest 2, a factory reset is necessary. This ensures that all personal data, including saved games and user profiles, is removed from the device. A factory reset ensures the new owner will have a clean slate and can start fresh with their new device.
4. Resetting to Default Settings
If you’ve made changes to the Oculus Quest 2’s settings and want to revert back to the default settings, a factory reset is the answer. This will restore the device to its original state and erase all custom settings. If you have trouble with the device’s performance after making changes, a factory reset can help fix the problem.