How to Factory Reset JBL Live Wireless Headphones


The lineup of JBL Live wireless headphones give you great sound, and great functionality. All JBL Live wireless headphones offer long battery life, Alexa and Google Assistant integration, and technology that lets you amplify the sound from your surrounding environment while you’re listening to audio on your wireless headphones. If you run into issues with your JBL wireless headphones, your first troubleshooting step should be to restore your JBL Live wireless headphones to the default factory settings to see if that resolves your issue.

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Steps to Factory Reset JBL Live Wireless Headphones

  1. Push up on the “Power” button located on the right ear cup of your JBL Live wireless headphones. The Bluetooth headphones will make the following sound when they are powered on.
Push up on the Power button located on the right ear cup.

  1. Locate the “Volume Up” and “Volume Down” buttons located beneath the Power button on the right ear cup. Hold down the the “Volume Up” and “Volume Down” buttons at the same time for roughly five seconds until you hear the device make the following sound, indicating it is powering down.
Hold down the the Volume Up and Volume Down buttons at the same time for roughly five seconds.

  1. Release the volume buttons. The device makes the following powering on sound again which is followed by a pinging sound. The pinging sound indicates your JBL Live wireless Bluetooth headphones have successfully been restored to the default factory settings and are now in pairing mode.

Reasons to Factory Reset Your JBL Live Wireless Headphones

1. Resolving Connectivity Issues

Struggling to connect your JBL Live headphones to your device can be frustrating. By resetting your headphones, you can often resolve this problem. Clearing stored pairing information and restoring the headphones to their default settings can get you back to streaming your favorite music in no time.

2. Improving Sound Quality

If you’re experiencing low volume or distortion with your JBL Live headphones, a reset can help. Troubleshoot these issues by resetting the headphones and restoring their default settings. Your music listening experience can greatly improve.

3. Resetting to Default Settings

Customizing your JBL Live headphones to your preferences is great. However, if the custom settings cause problems, a reset can be a quick fix. By resetting the headphones, you can restore them to their original settings and start fresh.

4. Clearing Pairing Information

If your JBL Live headphones have trouble connecting to a specific device, clearing stored pairing information can help. A reset will erase the pairing information, allowing you to pair the headphones to a different device or the same device again.

5. Restoring Unresponsive Headphones

Frozen or unresponsive headphones can be frustrating. A reset can restore your JBL Live headphones to a working state. It’s a quick and simple solution to get back to enjoying your music.

6. Updating Firmware

Updating the firmware on your JBL Live headphones can improve performance and add new features. A reset is often necessary to complete a firmware update. Keep your headphones up-to-date for an enhanced listening experience.

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About Max

Max has nearly 20 years of experience working in IT across three different industries in project management and management capacities: publishing, telecommunications and healthcare. He holds the following degrees and certifications: BS Communications, MA Communications, MBA and Project Management Professional (PMP). His tutorial-focused YouTube channel earned more than 100,000 subscribers in its first four years, and currently has more than 160,000 subscribers, 110,000,000 video views and an insane 2.4 million hours of watch time. Max enjoys learning new technology, reading and collecting comic books, listening to audiobooks and playing video games.

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