How to Factory Reset JBL Charge 5 Bluetooth Speaker


The JBL Charge 5 speaker strikes a great chord, offering a solid mix of compact size and solid power. The speaker handles high, mid and low tones well, has a built in charger so you can power other devices, boasts 20 hours of battery life, and with an IP67 rating will hold up well when exposed to water and dust. But even with all of the positives and durable build quality, you could still run into issues with your JBL portable Bluetooth speaker. When this happens, your first step should be to restore your JBL Charge 5 to its default factory settings. The only downside is that you’ll need to re-pair any connected Bluetooth devices. Additionally, because resetting the JBL Charge 5 default factory settings forgets all existing paired devices, this is also a great way to kick people off of your speaker who you don’t want connected to it.

Some of the images associated with the steps are included inline below. All images associated with these steps can be seen in the embedded YouTube video. Also, please note that you’re not able to leave a comment directly on this article. If you have a question or feedback, please leave it on the YouTube video.

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Steps to Factory Reset JBL Charge 5 Bluetooth Speaker

  1. Turn on your JBL Charge 5 Bluetooth speaker. You can confirm that the Charge 5 is powered on when the backlight under the Power button is lit up.
  2. Hold down both the “Volume Up” and “Play” buttons at the same time for roughly two seconds. After two seconds, the LED ring around the Power and Bluetooth buttons will briefly light up before the JBL Charge 5 powers itself off, making a chime sound that can be heard in the YouTube video.
Hold down the Volume Up and Play buttons at the same time for two seconds.

  1. Press the “Power” button again to turn the JBL Charge 5 Bluetooth speaker back on. The Charge 5 will instantly turn on in Discovery mode, with the Bluetooth LED blinking on and off, and the speaker making a pinging sound. This confirms that you’ve successfully reset your JBL Charge 5 portable Bluetooth speaker to its default factory settings. You’ll need to pair or re-pair any devices you want to play audio through the JBL Charge 5 speakers with the device. My video on how to pair Bluetooth devices with your JBL Charge 5 is linked in the video description.

Reasons to Factory Reset Your JBL Charge 5 Bluetooth Speaker

1. Troubleshooting Technical Issues

If your JBL Charge 5 speaker experiences connectivity issues, sound quality problems or software bugs, a factory reset may help. By resetting the device to its original factory settings, you can troubleshoot and resolve any technical issues you may encounter. Remember, a factory reset will erase all data and settings on the speaker, so be sure to backup important information.

2. Prepare for Sale or Trade-In

Before selling or trading in your JBL Charge 5 speaker, make sure to factory reset the device. This process will erase all personal data and settings, protecting your privacy and ensuring a clean slate for the next owner. Factory resetting the speaker before sale or trade-in is an important step in securing your personal information.

3. Changing Ownership

If you’re passing on your JBL Charge 5 speaker to a new owner, a factory reset can help. This process will erase all data and settings, allowing the new owner to start with a clean slate and set up the device to their preferences. Consider factory resetting the speaker when changing ownership for a smoother transition.

4. Updating Firmware

In some cases, updating the firmware on your JBL Charge 5 speaker may require a factory reset. This process will erase all data and settings, allowing for a clean installation of the updated firmware. Make sure to backup important data before updating the firmware and performing a factory reset.

5. General Reset

Sometimes, a general reset of your JBL Charge 5 speaker may be necessary. By factory resetting the speaker, you can erase any changes made over time and bring the device back to its original settings. Consider a general reset if your speaker is not functioning as expected.

About Max

Max has nearly 20 years of experience working in IT across three different industries in project management and management capacities: publishing, telecommunications and healthcare. He holds the following degrees and certifications: BS Communications, MA Communications, MBA and Project Management Professional (PMP). His tutorial-focused YouTube channel earned more than 100,000 subscribers in its first four years, and currently has more than 160,000 subscribers, 110,000,000 video views and an insane 2.4 million hours of watch time. Max enjoys learning new technology, reading and collecting comic books, listening to audiobooks and playing video games.

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