How to Change Your Shipping Address on EBay

Introduction

If you need to change your shipping address after a purchase, you’re only option is to contact the seller, have them cancel the transaction, and then you purchase the item again after updating your eBay shipping information as outlined in this video. In this article I’ll show you how to change your eBay shipping address through both the eBay website and the eBay mobile app.

Some of the images associated with the steps are included inline below. All images associated with these steps can be seen in the embedded YouTube video. Also, please note that you’re not able to leave a comment directly on this article. If you have a question or feedback, please leave it on the YouTube video.

Steps to Change Your Shipping Address on eBay Mobile App

First let’s look at how to change your shipping address on eBay using the eBay mobile app.

1. Launch the eBay app and then tap “My eBay” in the menu along the bottom of the home screen. A menu is displayed.
2. Tap “Settings” at the top of the menu screen that’s displayed. The Settings screen is shown.

3. Tap “Shipping Address” in the Account section. The Shipping Address screen is displayed, showing your current primary shipping address.

4. In this example I’ll choose to add a new address and then make that my primary shipping address. As a result, I’ll tap “Add Address.” The Address screen is displayed.

5. Enter the information associated with the address you want to be your new primary shipping address, and then click to enable the toggle associated with “Make Primary” to make this address your new primary shipping address. Tap “Done” when you’re finished. A screen is shown asking whether you want to use the specific address you entered, or a recommended address that more closely aligns with your postal service provider.

6. In this example I’ll choose to use the recommended address. You’ll be routed back to the Shipping Address screen, where you’ll now see your new address as the primary shipping address. If you want to delete your old address, simply tap that address and then tap “Delete” at the bottom of the next screen.

Steps to Change Your Shipping Address on eBay Website

Next let’s walk through the steps to change your shipping address on eBay using the eBay.com website.

1. Open a web browser, navigate to www.eBay.com, and then log in to your eBay account if prompted. You’ll land on your eBay home screen.
2. Tap the drop-down arrow next to your eBay profile name at the top of the screen to open a menu, and then click “Account Settings” in that menu. The My eBay screen is displayed.

3. Navigate to the Personal Info section, and then click “Addresses.” The Addresses screen is shown.

4. Click “Edit” next to Shipping Address. The Shipping Address screen is displayed.

5. In this example I’ll choose to add a new address and then make that address my primary shipping address. As a result, I’ll click “Add Another Address.” The Add Address screen is displayed.

6. Enter the information associated with the address you want to be your new primary shipping address, and then click the check box next to “Save As My Primary Address” to make this address your new primary shipping address. Click “Save” when you’re finished. A screen is shown asking whether you want to use the specific address you entered, or a recommended address that more closely aligns with your postal service provider.

7. In this example I’ll choose to use the recommended address. You’ll be routed back to the Shipping Address screen, where you’ll now see your new address as the primary shipping address. If you want to delete your old address, simply click “Delete” next to that address.

Reasons to Change Your Shipping Address on eBay

1. Relocation

Moving to a new home is a big change, and updating your eBay shipping address is a crucial step. To ensure that your purchases reach you at your new location, simply log into your eBay account and change your shipping address. No more worrying about missed deliveries or having to redirect your packages to your new home.

2. Travel

Going on vacation or a business trip? Update your eBay shipping address to your hotel or temporary location. This way, your purchases will arrive at your destination, ready for you to enjoy. Whether you’re lounging on a beach or working in a new city, you can have peace of mind knowing your eBay purchases will arrive safely.

3. Privacy Concerns

Keep your personal information confidential by having your eBay purchases shipped to a different address. Maybe you work from home and don’t want packages delivered there, or maybe you prefer to have your purchases shipped to a trusted friend or family member. Whatever your reason, changing your eBay shipping address is easy and convenient.

4. Unavailability at Home

Life can get hectic, and sometimes you’re not going to be home when your eBay purchases arrive. Avoid missed deliveries by having your packages shipped to an alternate address where someone will be available to receive them.

5. Correct a Mistake

Accidentally entered the wrong shipping address on eBay? No problem. Simply log into your account and update your shipping address to ensure that your purchases are delivered to the correct location. Don’t let a small mistake ruin your eBay shopping experience.