Introduction
The Disney Plus streaming service has something for almost everyone. However, if you find yourself wanting to cancel your Disney Plus subscription because you’re having too many technical issues, there’s no content on there you care about, or any number of other reasons, that process is fairly straightforward. It’s important to note that you can only cancel your Disney Plus subscription through the Disney Plus website, and you can’t do it through other platforms like iOS, Android, Roku, Xbox, PS4 and others. Examples of all instructions in the steps can be seen in both the YouTube video and image collection below.
Steps to Cancel Disney Plus Subscription
- Open your web browser and navigate to DisneyPlus.com/account. Log in to your Disney Plus account if prompted. You’ll arrive at your Disney Plus Account screen.
- Click “Billing Details” to the right of Annual in the Subscription section. The Billing Details screen is displayed where you’ll see your current plan, your next billing date, and your chosen payment method.
- Click “Cancel Subscription.”
The Cancel Subscription screen appears. You’ll be informed when your cancellation will take effect, which should be at the end of your current billing period. Click the red “Complete Cancellation” button.
A screen appears informing you that your Disney Plus subscription has been cancelled, where you’ll be prompted to choose your cancellation reason.
- Select your reason for cancelling Disney Plus, and then click “Submit.” A Thank You screen appears. You’ll receive an email at the email address associated with your Disney Plus account confirming your cancellation.
