How to Cancel a Recurring Payment in PayPal Mobile App

Introduction

Setting up a recurring subscription in PayPal is a convenient way to pay for services. However, as with all recurring payments, it’s important to keep an eye on your subscriptions and cancel them if you no longer need them before you get charged. You have to do a little digging to find and cancel recurring subscriptions through the PayPal mobile app, but it is possible.

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Steps to Cancel a Recurring Payment in PayPal Mobile App

1. Launch the PayPal mobile app.
2. Tap “Wallet” in the menu along the bottom of the screen.
3. Scroll down to the Preferences section, and then tap “Automatic Payments.” The Automatic Payments screen is shown, where you’ll see a list of service providers you’ve given approval to make automatic payments to. You can identify service providers you have an active recurring payment with by looking for the items that have a next payment date listed on them.
4. Find the recurring PayPal payment you want to cancel in this list, and then tap that payment. An information screen for that payment will be displayed where you can see your next payment amount, the payment date, and information associated with previous payments.
5. Scroll down to the bottom of this screen and then tap “Cancel Subscription.” A window pops up asking if you want to cancel your subscription.
6. Tap “Cancel Subscription.” Multiple notes appear on the screen letting you know that you’ve cancelled this subscription. You’ll also get an email confirming the subscription cancellation.

Can You Dispute a Recurring PayPal Payment?

Yes, you can dispute a recurring payment on PayPal. If you think a merchant charged you incorrectly you have the option to open a dispute with PayPal to get the issue corrected:

1. Open a web browser, navigate to the PayPal website, and then sign in to your PayPal account.
2. Click the “Activity” tab.
3. Find the charge in question, and then click it to view the details.
4. Click “Dispute this transaction.”
5. Select the reason you’re disputing the charge, and then follow the prompts through completion of the dispute process.

Additionally, you should be aware that disputing a charge doesn’t guarantee that you’ll be awarded a refund. In the process of reviewing the dispute, PayPal may request more information, and even encourage you to revisit the issue with the merchant to see if you can resolve it amongst yourselves. If you feel like progress in resolving the issue becomes stalled, you can try escalating your dispute to a claim.

And finally, because it’s never a guarantee that you’ll reach a favorable conclusion through the dispute process, you should always be careful in reviewing the terms of agreements you enter into and work to understand all of the risks. And when you do run into issues, it’s important to take action quickly to try and get the matter resolved.

5 Reasons Setting Up Recurring Payments Isn’t a Great Idea for Everyone

1. Hidden Fees

Recurring payments may come with hidden fees that can add up over time. To avoid this, carefully review the terms and conditions before setting up a recurring payment and watch for any changes in fees.

2. Unauthorized Charges

Hackers can gain access to your personal information and set up recurring payments without your knowledge. Regularly reviewing your bank and credit card statements can help detect and prevent unauthorized charges.

3. Forgotten Payments

Recurring payments that are set up and forgotten can lead to overcharging. To avoid this, keep a record of all recurring payments and regularly review them to ensure they are still necessary.

4. Payment Method Changes

If your payment method changes, such as a credit card expiration or account closure, your recurring payments may be disrupted. Keeping updated information on file can prevent payment failures and protect your accounts.

5. Subscription Services

Subscription services can be difficult to cancel, and you may continue to be charged even after you no longer need or use the service. Read the terms and conditions carefully and understand how to cancel the subscription if necessary.